The activities to achieve these objectives are interconnected and inherently user-focused:

The first step is to investigate demand and opportunities for such systems, this providing design foundations as well as inspiring subsequent market deployment strategies. To get an in-depth understanding of the user’s perspective, quantitative demand surveys among users, their network and the wider stakeholder tier are planned, jointly with qualitative approaches such as co-creation sessions, discussion panels and scenario building. This will result in an initial case finding among the primary target group (older adults) and their care givers (Work package 1)

The development of the integrated product service system starts in Work package 2 by defining its ENSAFE systemconcept based on inputs from the case finding and leading to service prototyping. Service design will be subsequently iterated upon test users’ and stakeholders feedbacks. The product and service  development involves the creation of new system architecture, improvements in the hardware and service components, data management and interpretation tools and methods and tailored interfaces. A key component of this development process is the data analytics segment: this module, fed by raw data streams coming from sensor, will produce more understandable and meaningful information supporting feedback actions. Expertise from technical partners and stakeholders will need to converge in this task.

The user involvement (Work package 3) to accompany the product and service development will take the form of iterative co-design sessions with stakeholders and real life testing with actual end-users.

Under Work package 4 the health and social care systems will be scrutinized in the different market contexts of the pilot sites and the business plans will be optimized accordingly. The elaboration of the business model runs parallel joining in and providing input for the product service system development and relies on active user involvement.

In the context of this project these components are continuously cross-feeding each other leading to implementation scenarios linked to the different service models for the markets tested in the project. The business plan will be finalized based on a scalability analysis and will cover the tested markets.

Activities in the above thematic Work packages are supported by tailored management and dissemination activities (Work package 5).